+ How it works

Your treatment, step by step

From the first assessment to follow-up after you return home, a member of the Thecaretrip team supports you at every stage, with timescales and costs explained before you decide.

Remote assessment and video call

You send your panoramic X-ray and a few photographs of your smile. The medical team assesses your case and, on a video call, Thecaretrip explains the options, the stages, the timescales and the quote — before you make any decision.

A recent panoramic X-ray (or a prescription to have one taken near you).

Simple photographs of your mouth and smile.

A video call to explain the plan, the timescales and the quote.

Travel, accommodation and transfers

Once you have accepted the treatment plan and paid the deposit shown in your quote, we set the dates around your treatment and your availability. We then organise the logistics of your stay: booking a partner hotel a few minutes from the clinic and arranging transfers from Porto airport.

Dates set around your treatment and your availability.

Partner hotels a few minutes from the clinic.

Transfers arranged from Porto airport.

Treatment in Porto

Treatment takes place at our partner clinic, about 10 minutes from the airport. A member of the Thecaretrip team is with you in person, in your language, from check-in to the follow-up appointment before you return home.

In-person support in your language, from check-in to discharge.

Immediate loading whenever clinically possible.

A follow-up appointment before you are cleared to return home.

Return home, follow-up and maintenance

We keep following up remotely and coordinate any issue with the medical team. Where applicable, we plan the final stage and the long-term maintenance of your implants.

Remote follow-up in the weeks that follow.

Coordination with the medical team if you have any questions or discomfort.

Planning, where your treatment includes it, of the final stage and long-term maintenance.

+ Questions about the process

Questions about travel and support

See all frequently asked questions.

How many trips to Porto will I need? +

It depends on the treatment. Many treatments can be completed in a single stay in Porto. Treatments with implants, however, always take place in two phases. The first stay is devoted to placing the implants and, when indicated, fitting a temporary solution. After the healing period, you come back to Porto for the final prosthetic phase. The schedule and the length of each stay depend on your treatment.

Where will I stay and how do I get to the clinic? +

We can recommend and book hotels close to the clinic. The transfers included in your plan are organised by our team, so you do not have to worry about the logistics. Before you travel, you receive all the practical information you need.

Who supports me during the trip and the treatment? +

A member of the Thecaretrip team supports you before, during and after your stay in Porto. We help you prepare your file, communicate with the medical team, organise your trip and follow up after you return home.

Is it safe to fly after surgery? +

For most treatments, patients can fly home the following day, after the follow-up appointment and once the medical team has given the go-ahead. For more complex surgery, such as the placement of zygomatic implants, you may be advised to stay in Porto for about five days, for in-person follow-up before returning home.

What happens if I have a problem after I get home? +

We stay in close contact in the weeks after your return. If you have any questions or discomfort, we coordinate with the medical team in Porto and, if necessary, advise on next steps with a trusted dentist near you.

How does payment work? +